We understand that a lot of you have many questions and queries with regards to the evolving situation with Covid-19. To try to help with these we have created this “frequently asked questions” section of our website.
This is the best advice we can give you at this time and we hope it is useful. Please do take a look at it before you call the surgery. We will aim to regularly update this section.
For more information you can find the official government Covid-19 guidance here.
Best wishes, and stay safe
All the team at MAGNA GROUP PRACTICE
I am now self-isolating do I need a sick note from the GP?
No you do not. You can self-certify by using the official government isolation note which you can access here.
I think I’m high risk so should I go to work?
You can find the official government criteria for self-isolation here. If you do not fit any of these criteria but feel that you should not be travelling to work then you should discuss this openly with your employer. This is a decision you have to make together with your employer. We as your GP cannot make this decision for you.
My employer wants a letter from my GP to prove I have a medical condition?
This is not necessary but if your employer is insistent then we can send you a text outlining your medical conditions to show them.
I need a prescription but I can’t get into the surgery? The pharmacy has closed what do I do?
We are sending all our prescriptions electronically to the pharmacies. If you have not already signed up for electronic prescribing you will be asked to do so. If a pharmacy closes because of staff shortages or illness we will direct your prescriptions to another site. If you are staying at home a well family member or friend can collect your prescriptions for you and the local pharmacies are doing home deliveries where possible.
I want to order an inhaler in case I become unwell?
We are only issuing inhalers to patients who have used one in the last 12 months. If this is not you then please do not ask for inhalers on prescription as we need to supply them to the patients that do need them.
Do I need a rescue pack of antibiotics?
We will not be issuing rescue packs of antibiotics or steroids at this time. If you develop a cough or a fever call 111 and if you are directed back to the surgery we will give you the most appropriate treatment.
My implant or coil has run out and I can’t get it changed. What should I do about my contraception?
We have had new guidance which tells us that the implant will work for 4yrs instead of 3yrs and the Mirena coil for 6yrs instead of 5yrs. So if you are within this time frame then do not worry. If you have a Copper coil or any other coil that has run out then do not rely on this for contraception and please use condoms. If you are still worried and want alternative contraception then arrange to speak to a nurse or GP.
I am due my DEPO. Can I still have it?
Yes, we are still continuing with DEPO injections and will arrange these in the usual way. If you do not want to come to the surgery then arrange to speak to a nurse or GP so we can offer you alternative contraception.
I’m due a smear. Will it go ahead?
We are only continuing with high risk urgent smears that need to be repeated within 6 to 12 months and will arrange these in the usual way. All routine smears will stop for the time being.
I am due an essential injection - e.g. B12, Prostap, Aranesp, Clopixol, Testosterone – will I still get it?
Yes, we are continuing with all of these and will arrange them in the usual way. If you think that you could give yourself any of these injections then do let us know.
Can I still have my routine injections – e.g. flu, pneumococcal, shingle, travel vaccinations?
We will continue with flu and pneumococcal injections and arrange them in the usual way. Any other routine injections will be stopped.
My baby is due their immunisations. Will these still go ahead?
Yes, we continuing with all baby immunisations and will arrange them in the usual way.
I need a wound or leg dressing. What should I do?
We are continuing with these at the surgery for now but if you can change the dressings yourself or live with someone else who can do this for you then let us know and we will give you a prescription for the dressings.
I need my ears syringed what should I do?
We are not doing any ear syringing so please use olive oil or arrange this yourselves through a high street provider e.g. Boots.